TERMS OF USE, SALES, SHIPPING, AND RETURN POLICY
Effective Date: December 10th 2025
Overview
- 1. GENERAL CONDITIONS OF SALE
- 2. PRODUCT DESCRIPTIONS, SPECIFICATIONS, AND FITMENT
- 3. LEAD TIMES, DELAYS, AND FORCE MAJEURE
- 4. PRICING, PAYMENT, AND DEPOSITS
- 5. DEPOSIT REFUNDS AND CANCELLATIONS (CUSTOM BUILD ORDERS)
- 6. SHIPPING POLICIES
- 7. FREIGHT DAMAGE, CLAIMS, AND RISK OF LOSS
- 8. DROP SHIPMENTS AND THIRD-PARTY PRODUCTS
- 9. RETURNS AND EXCHANGES
- 10. ORDER COMPLETION, STORAGE FEES, AND ABANDONED ORDERS
- 11. WARRANTY DISCLAIMER
- 12. LIMITATION OF LIABILITY
- 13. CUSTOMER RESPONSIBILITIES
- 14. ORDER CONSENT AND ACCEPTANCE OF TERMS
- 15. GOVERNING LAW AND EXCLUSIVE VENUE
- 16. SEVERABILITY
- 17. CONTACT INFORMATION
Please read these Terms carefully. By placing an order on this website, over the phone, or in person, you agree to be bound by these Terms. All customers are required to check the “I Agree” box at checkout before submitting an order. No order may be placed without affirmatively agreeing to these Terms.
These Terms govern all purchases of products, parts, sheet metal, complete cabs, Blazer tubs, and any other goods or services sold by Premier Street Rods (“Premier,” “we,” “us,” or “our”).
1. GENERAL CONDITIONS OF SALE
All sales made by Premier are subject to these Terms. Premier may revise these Terms at any time; however, the Terms in effect at the time of your order will apply to that order. No verbal statements or promises from staff modify these Terms unless confirmed in writing and signed by an authorized Premier representative.
Prices, product availability, and lead times are subject to change without notice.
2. PRODUCT DESCRIPTIONS, SPECIFICATIONS, AND FITMENT
Premier manufactures steel cabs, tubs, and sheet metal products built to GM specifications. These components are based on vehicles 50+ years old, and variations in original factory frames, aftermarket parts, and customer-supplied components can affect fitment. Minor or significant metal work, adjustment, modification, or fabrication may be required.
Premier is not responsible for:
- Labor costs, shop time, or installation expenses.
- Additional metal work required to achieve desired fitment.
- Issues caused by customer-supplied or third-party parts.
- Issues caused by original or aftermarket frames that deviate from OEM specifications.
All products are provided “as close as reasonably possible” to original standards. Expectation of perfect, plug-and-play fit is not realistic and is not guaranteed.
3. LEAD TIMES, DELAYS, AND FORCE MAJEURE
Any lead time quoted is an estimate only. While Premier strives to meet stated timelines, delays may occur due to factors including, but not limited to:
- Supply chain disruptions.
- Steel import delays.
- Vendor backorders.
- Staffing shortages.
- Production interruptions.
- Freight carrier delays.
- Equipment failure.
- Government actions or tariffs.
- Acts of God or extreme weather.
Premier is not liable for delays outside of our control. Orders are completed in the order received.
4. PRICING, PAYMENT, AND DEPOSITS
Prices are subject to adjustment due to changes in material costs, tariffs, or vendor pricing. Premier may update prices without notice. Once an order is placed and a deposit is received, Premier will honor that price except in extraordinary, unforeseen circumstances where continuing production at the original price would result in significant loss.
Payment terms:
- Parts and accessories: Paid in full at checkout unless otherwise stated.
- Cabs, Blazer tubs, sheet metal kits, and large custom orders: 50 percent deposit is required. The remaining balance is due upon completion and prior to shipment or pickup.
- Unpaid balances after 30 days may incur storage fees, collection activity, or order cancellation.
5. DEPOSIT REFUNDS AND CANCELLATIONS (CUSTOM BUILD ORDERS)
Custom cab, tub, or sheet metal kit orders are made to order.
Deposits are refundable only as follows:
- If Premier has not begun production: Deposit is refundable minus a 20 percent cancellation fee.
- If Premier has begun production: Deposit becomes non-refundable.
- If the customer requests cancellation after production has begun, Premier may attempt to resell the partially or fully built product. If successful, a partial refund may be considered at Premier’s sole discretion, minus all costs, labor, and losses.
Customers may not refuse final payment once their order is complete.
6. SHIPPING POLICIES
Shipping costs, crating fees, and freight charges are not included at checkout unless explicitly stated. Premier will contact the customer with final shipping totals before the order ships.
Crating fees start at $800 and vary by product.
Customers are responsible for:
- Paying all freight, crating, and handling charges.
- Providing accurate delivery information.
- Inspecting shipments upon delivery.
- Filing all freight damage claims directly with the carrier.
International shipping:
Premier does not ship internationally but will ship to any U.S. port selected by the customer. All duties, taxes, and onward shipping arrangements are the customer’s responsibility.
7. FREIGHT DAMAGE, CLAIMS, AND RISK OF LOSS
All goods ship FOB Origin. Risk of loss transfers to the customer once the product is picked up by the carrier.
The customer must:
- Inspect the shipment at delivery.
- Note any visible damage on the bill of lading.
- File a claim directly with the carrier immediately.
Premier is not responsible for carrier damage, delays, or lost items.
8. DROP SHIPMENTS AND THIRD-PARTY PRODUCTS
Some products are shipped directly from vendors. Premier is not responsible for delays, backorders, timelines, specifications, or stock availability from third-party vendors.
Premier is not liable for any vendor defects beyond what the vendor warranty covers.
9. RETURNS AND EXCHANGES
Standard parts and accessories may be returned within 30 days if unused, uninstalled, and in resellable condition. A 20 percent restocking fee applies.
Customer is responsible for:
- All return shipping costs.
- Shipping insurance.
- Packaging sufficient to prevent damage.
Returns will not be accepted for:
- Custom or made-to-order products (including cabs, tubs, sheet metal kits).
- Items that have been modified, installed, painted, or altered.
- Damaged items not reported to the carrier at the time of delivery.
All returns require a Return Authorization (RA) number visibly on the package.
10. ORDER COMPLETION, STORAGE FEES, AND ABANDONED ORDERS
Customers must pay the remaining balance within 30 days of notification that their order is complete.
After 30 days:
- Storage fees of $200 per month will apply.
- After 120 days without payment or pickup, Premier may consider the order abandoned.
Abandoned orders:
- Become property of Premier.
- May be resold.
- Will not be refunded.
11. WARRANTY DISCLAIMER
Premier products are provided “as is” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Premier does not warranty:
- Fitment to modified, rusted, or non-standard vehicles.
- Labor costs or installation costs.
- Paint, prep, or finishing work.
- Third-party parts, assemblies, or vendor products.
Customer’s sole and exclusive remedy is limited to the original purchase price of the product.
12. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Premier’s total aggregate liability for any claim arising out of any order, product, transaction, or interaction with the company shall not exceed the amount actually paid by the customer for the specific product in dispute.
Premier shall not be liable for any:
- Indirect, incidental, consequential, exemplary, or punitive damages.
- Lost profits or business opportunities.
- Shop labor, fabrication time, or installation costs.
- Delays or project overruns.
- Costs relating to repainting, rework, or reinstallation.
- Damage resulting from misuse, improper installation, or modification.
Customer agrees that the sole remedy for any issue is limited to a refund of the purchase price of the product itself, subject to these Terms.
13. CUSTOMER RESPONSIBILITIES
By placing an order, customer agrees to:
- Provide accurate contact and shipping information.
- Read all product descriptions and understand fitment expectations.
- Inspect freight shipments upon delivery.
- Pay all required balances promptly.
- Follow Premier’s instructions regarding installation and handling.
- Accept that older vehicle restorations may require fabrication, adjustment, or modification.
14. ORDER CONSENT AND ACCEPTANCE OF TERMS
These Terms apply to all orders placed with Premier, whether submitted online, by phone, by email, or in person.
For online orders, the customer must check the required box confirming acceptance of these Terms before the order may be submitted.
For phone, email, or in-person orders, the customer’s verbal or written authorization to proceed with an order constitutes acceptance of these Terms. By approving an estimate, paying a deposit, submitting payment information, or instructing Premier to begin work or fulfill an order, the customer acknowledges and agrees to be bound by these Terms in full.
No order may proceed without such consent, and Premier’s acceptance of any payment or authorization is conditioned upon the customer’s agreement to these Terms.
15. GOVERNING LAW AND EXCLUSIVE VENUE
These Terms are governed exclusively by the laws of the State of Arizona. Any dispute, claim, or legal action relating in any way to your purchase or these Terms shall be brought solely in the state or federal courts located in Mohave County, Arizona.
You consent to the exclusive jurisdiction of these courts.
16. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. CONTACT INFORMATION
Premier Street Rods
1100 N Lake Havasu Ave
Lake Havasu City, AZ 86403
800-447-5000
info@premierstreetrod.com
END OF TERMS